Comprehensive
Espreon provides you with a single point for all your searching needs - nationally.
Espreon has a strong commercial and technical arrangement with the various government authorities for information which include:
Preferred
Our easy to use internet interface, simple user functionality and competitive prices make us the preferred single supplier of information to most of Australia's top banks and law firms. As a true national provider, clients can access Espreon for online and manually sourced information for anywhere in Australia.
Support
Espreon understands the importance of customer support and particularly for technology driven services.
Espreon user support includes:
- Helpdesk staff , Mon-Fri, 8am-7pm, EST
- Offices and experienced manual search staff in NSW, QLD, VIC, SA and WA
- Account Managers to look after your ongoing requirements
- Experienced trainers to keep your staff up to date
Flexible and Reliable
Espreon offers flexibility in the way you receive information - choose from a secure online account, email or fax for all your documents. Manual documents can also be scanned and delivered to you electronically.
Some of the other time saving features available with Espreon include:
- Free reprints on search results
- Associated dealings/instruments are available online immediately
- Ability to order up to 99 searches at one time with our certificate batching feature
- Order forms are pre-populated with user details
- Transaction histories are stored in your secure account and available any time
- All search results are tagged with individual user IDs to support administration queries
- Invoices for individual and batched searches are made available online immediately
- Capability to interface with most major financial management/cost recovery systems
Services Features
- Online access to certificates
- Almost immediate certificate returns from Authorities with online databases
- Personalised service with our experienced property enquiries team
- Save money - all fees paid monthly in arrears
- Order extensions do not attract any additional Espreon fees and there are no timeframe limits
- Simplified billing - a detailed charge summary automatically follows each order
- Choose from an unlimited certificates package or order by per certificate
- Comprehensive range of certificates including all local councils, state and regional authorities
- Quick and easy to use ordering / tracking system
- Receive manually sourced certificates direct from the authority (all certificates made available online with the Premium service)
