Mortgage Discharge Services
Espreon has full capability to perform the end to end mortgage discharge transaction on your behalf. After the initial discharge request has been approved by you, Espreon will communicate with both your client and your client's legal representatives regarding the required payment amounts, other relevant information required and the settlement attendance details. Espreon can arrange, with your approval, for the security packet to be retrieved from your custodian. Espreon's staff , through the use of our SSR2 system's Mortgage Discharge Document facility, will prepare mortgage discharge documents and prepare the matter for settlement.
System Integration
Espreon's superior mortgage discharge system integrates with the Espreon searching system to cross check for any other registered encumbrances over the property being discharged. Should an unknown encombrance be discovered the matter will be managed through an exception process and we will work with you to resolve.
System integration also allows for the population of the actual documents reducing the risk of operator error.
Settlement Attendance
Espreon performs more mortgage discharge transactions than any other service provider in Australia with over 100,000 discharges annually. Any residual documentation will be scanned and kept on file within our system for an agreed period of time for you to access.
Why Espreon
- Technology in the form of a web based booking system that records the acceptances of all parties and offers up to date notifications if times or other information changes
- Cost savings through not having to arrange packets for on-forwarding whilst continuing to have document visibility.
- Accurate documentation by use of automated data transfer from title documents resulting in reductions in re-work and cost savings
- Broadest settlement capability resulting in settlement confidence and document management
- Imaging technology and notification systems that monitor all matter progression and offer selected document retrieval by way of web service
Espreon National Settlement Booking System
Espreon offers clients an on-line booking facility supplemented by a national call centre to make the process of booking a quick and simple process.
On-Line Booking System - Espreon Self Service Booking ®
- High uptake from solicitors or conveyancers
- Allows Solicitors/Conveyancers to book matters 24/7
- Allows cheque directions to be entered and validated to funds available
- Editable in respect of cheques and dates up to close off
- Creates goodwill with Banks offering flexible services
- Bookings take less than 1 minute to complete
- All dates and cheque directions entered flow through to final instructions
- Eliminates risk of bank error in cheque preparation or date
interpretation
National Call Centre
- Offers alternative for solicitors and conveyancers to the on-line service
- Operates out of two call centers (Sydney and Adelaide) reducing risk
- Strict Service Levels in place for clients
- Integrated with Self Service Booking resulting in single database of bookings and directions
